About Us

We are a family run business specialising in window cleaning and related maintenance services. Our head office is based in Bury St Edmunds – Suffolk and our second office is in Windsor – Berkshire.  We cover the whole of East Anglia, Surrey, Berkshire & Middlesex for Domestic Cleaning. We carry out National Commercial Contracts.

Why us?

about_us

The Benefits of using our Company for your Cleaning Services:

  • We are a regular, reliable and professional cleaning company
  • All our staff are Enhanced Criminal Record Bureau Checked
  • We are all year round cleaners (the only weather we cannot clean in is high winds or over head lightening storms as our poles are made of carbon fibre)
  • All our staff are fully employed – we do not use sub-contractors!
  • All our staff are fully uniformed
  • We always give prior notice of our clean at your property
  • We are insured for public liability of up to £5m
  • We are insured for employer’s liability of up to £5m
  • We take our Health & Safety Policy’s very seriously and carry out risk assessments prior to work commencing
  • We use the Thermo Pure (Heated) Reach and Wash systems to clean windows
    This is a more expensive system than the standard cold-water equipment. We use Hot Water Systems to reduce the bedding in period, and also for a better, more efficient and quicker drying clean every time). We use laboratory grade pure water (not tap water). We are therefore not using any chemicals or detergents
  • We are able to offer an extensive range of services to our customers
  • The company is part of the “Federation of Window Cleaners” – which is the only government recognised, body for the window cleaning industry
  • The company is part of the “Federation of Small Businesses”
  • If no one is available when we clean we leave an addressed envelope for a cheque to be posted back to us or you can pay by internet banking
  • Our system of cleaning is environmentally friendly, no detergents or chemicals are used, no detergent residue means that windows look cleaner for longer

As a company, we take our Health & Safety Responsibilities very seriously!

  • Our Staff are “IOSH (Institute of Occupational Safety & Health) Working Safely” certificated and trained in PPE (Personal Protection Equipment)
  • When using Ladders we ensure that we comply with The Working at Height Regulations 2005
  • All Equipment is monitored and assessed according to its use under the Management of Heath and Safety at Work
  • Regulations 1999 and the Provision and Use of Work Equipment Regulations 1998
  • We assess sites to ensure that safe access is planned for our technicians in accordance to the Workplace (Health, Safety and Welfare) Regulations 1992

We also use traditional cleaning methods for internal window cleaning and for specialist requirements where the reach and wash system is not appropriate.

Our emphasis is on completing thorough and advanced cleaning whilst concentrating on our high level of customer care. Our team of committed employees all wear uniforms with company logos and are Enhanced CRB Checked (Criminal Record Beaureu). We are fully insured with a £5 million public liability cover.

Window cleaning increases hygiene levels, aids in the maintenance of windows and creates an inviting appearance to a property.

We have a 48-hour call back policy – if something is wrong with our clean, and you contact us within 48 hours of cleaning, we will revisit your property and rectify any problems free of charge.

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